We have recently switched over to a self-onboarding model for users that are comfortable getting started on their own. This is in an effort to simplify the onboarding process for new users within a law firm and provide new users with the flexibility of onboarding at their own pace.
This video will cover everything that is covered in a regular training session that you can share with new staff or existing staff that may require a refresher.
This will also provide new staff members with the option of following along as they watch the training session, to help the new processes stick. We do suggest you buddy up a new staff member with an existing, more experienced user that can assist them with any questions they may have about Medchart processes or portal functions.