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Authorizations
Medchart Authorization Info
Authorization Troubleshooting
Authorization "How To's"
- How to Email Authorization Forms to Clients for e-Signature
- For Clients: How to Sign an Electronic Authorization from Medchart?
- How to Change/Update Client Authorization Forms
- How To Check the Status of an Authorization
- How to Download/Print Authorizations
Records Requests
Requests
- How to Request Records
- How to Create a New Provider for Record Requests
- How to Request Ambulance Call Reports
- How to Download Diagnostic Imaging
- How to Re-Assign a Request
OHIP / Provincial Records Requests
- How to Place an OHIP Request (Using E-signature)
- How to place an OHIP Request (Using a Scanned Copy of the OHIP Form)
- OHIP Standard Request Timeline
- How to Request Health Insurance BC Medical Services Plan (MSP) Records
- How to Request Alberta Summary of Benefits Paid (SOBP) Records
Health Information Custodian (provider) Invoices
- How to Approve a Provider Invoice
- How to Dispute an Invoice
- How to Set Invoice Auto-Approval Limits
- How to Locate a Provider's Invoice
- Records and Invoice Received Together
Clients and Staff Users
Clients
- How to Add a New Client
- How to Change a Client's DOB
- How to Edit Client Information
- Appropriate Supporting Documents for a Substitute Decision Maker (SDM)
- Creating a Client without a Health Card
Staff
- How to Add Users to Medchart
- How to Resend Invitations to Staff Users
- Staff User Roles and Permissions
- Staff Usage Metrics
- How to Add Users and Clients to a Group