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No Response from Requester (Cancelation Notice)

Once Medchart receives a pre-payment invoice from the provider , a reminder email will be sent every 2 weeks to the requester (yourself or others on your team) to approve payment. 

However, after 6 weeks have passed and the request is still pending payment in action items, and we have not received a response from the requester - the request will automatically be closed. 

At this point, a new request will have to be placed. 

If you are unsure on how to approve payments in your action items , please refer to this article : How to Approve a Provider Invoice

If you have any questions about cancellations, please contact our team at support@medchart.ca

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