This guide is intended for organizations who are new to Medchart and wish to request records. If your organization already has an existing Medchart portal, please see the following article:
How to Join my Organization's Existing Medchart Account
1. Go to Medchart.ca
2. Select the "Get Started" tab located in the top right hand corner of the page
3. Select "I want to: Request Records"
4. Select "I am Part of an organization that wants to request records"
5. Select "I would like to create a new account for my organization" (if you are unsure whether or not your organization already has a Medchart account, please reach out via email to support@medchart.ca and we would be happy to investigate whether or not your organization has an existing account with us)
5. Input your organizations information and administrator information
Congratulations! You have now completed the account creation process! The person identified as the Account Administrator will receive an email from Medchart asking them to confirm their account. They will also receive helpful resources on how to get started with submitting records requests.
Please ensure the Administrator checks their inbox and Junk/Spam folders to confirm the firm’s new Medchart account.