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How to Add Users to Medchart

This article only applies to Admin Users in your organization.


1. Click on "Staff Users" on the left navigation menu.



2. Under the Users tab, you will see a table of the existing staff users on your organization's account. Click on the blue "Create User" button.



3. Enter the new user's information and decide whether you want to assign this person admin privileges. We suggest "no" if they are not an office manager or lawyer and will only be requesting records in their day to day usage of the account. 



4. Submit the form by clicking on the blue "Save Changes" button. This new user will receive an email to accept your invitation and create their personal log-in password.

Note: For security purposes, the invitation links in staff user invitation emails expire after 24 hours. Please ensure your staff/colleagues respond promptly to the invitation emails or else they will hit an "Invalid Token" page when trying to accept an expired invitation. To resend an invitation, read this How to Resend Invitations to Staff Users.



Congratulations! You have now invited a new Staff User to Medchart. 

If you have questions or feedback, please feel free to reach out to us at support@medchart.ca.  

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