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How to Archive Staff Users

If a member of your team has left the company and/or will no longer need to access Medchart, you can archive their account. Doing this will deactivate their login credentials and allow you to transfer all of their requests to another user at once. 

Please note that you must be an Admin user to archive Staff Users.

1. Click the Staff Users tab in the menu on the left side of the screen.

2. Find the user in the Staff Users List and click the associated Details button.

3. Click the Archive button.

4. If the user has open requests, you will need to re-assign their requests to another member of your staff. Select the name of the staff user taking over the requests and click Transfer. 

Congratulations! You have now invited a new Staff User to Medchart. 

If you have questions or feedback, please feel free to reach out to us at support@medchart.ca.  

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