If a member of your team has left the company and/or will no longer need to access Medchart, you can archive their account. Doing this will deactivate their login credentials and allow you to transfer all of their requests to another user at once. It is important to note that this will not permanently delete their account, and you can always reactivate the staff user's account at a later date, if needed.
Note: you must be an Admin user to archive Staff Users.
1. To archive a staff user, click the Staff Users tab on the left side of the screen.
2. Find the user in the Staff Users List and click the associated Details button.
3. Click the Archive button.
4. If the user has open requests, you will need to re-assign their requests to another member of your staff. Select the name of the staff user taking over the requests and click Transfer.
Congratulations! You have now invited a new Staff User to Medchart.