Photo ID may be used or required by providers to help verify the client's identity. To upload Photo ID to the client's profile, please follow these steps:
1. Go to your Client's profile
2. Click Options and click Photo ID
3. Click Add Document
4. Select the Document Type (Health Card, Passport, Birth Certificate, Driver's License, or Provincial Photo ID Card), choose your file, and click Upload.
5. Await verification of your document's validity. You should receive an email once the Photo ID has been approved or rejected. Additionally, you can view your documents' statuses in the Supporting Documents table as well as download a copy or revoke a document.
Great job! You have completed the process of uploading Photo ID for your client!
If you have questions or feedback, please feel free to reach out to us at [email protected]